Our Office Staff

Came to see my most favorite person, Dr. Nadel, and staff today! I started coming to see Dr. Nadel in 2022. She helped me immensely with my lips, which had been filled incorrectly for a long, long time! I come to her, only, because she is a wealth of knowledge and her bedside manner is spectacular! One of the nicest and most honest people I have ever met! Her staff is also incredible - so friendly and professional. Always go above and beyond to help. You won’t go wrong coming to see them. You will be thrilled! ❤️

I had an amazing experience at Totality Med Spa! I received Botox and filler from Sarah, and I couldn’t be happier with the results. She made me feel so comfortable, and the results look incredibly natural—exactly what I was hoping for. The entire team was so sweet and professional, and the atmosphere of the spa was warm and welcoming. Highly recommend Totality Med Spa for anyone looking for top-notch care and beautiful results!

They are awesome here!! Very informative and friendly.

Staff is so friendly, informative and efficient!

The best staff! Grace and Sarah made sure I was so comfortable and they gave such great service. The office is gorgeous!

This salon is fantastic. Maureen explained everything- she is knowledgeable, professional, and friendly! She truly went above and beyond and I’ll be back again asap!

Totality is amazing! Bethany and Maureen are so good at what they do.

I highly recommend Totality specifically the Downtown location! It is always so refreshing walking into a place filled with people that all truly care about you. The girls in the front specifically Christina are so welcoming and friendly. They greet you with smiles and make the paperwork/photos process and scheduling so easy. I always walk out feeling my best not only from the appointment but also from the refreshing conversation while im waiting or at check out. I’ve never experienced such a welcoming environment. Not only are the two girls in the front amazing but the whole staff go above and beyond. Bethany Smith is hands down the best. She is so knowledgeable and makes you feel so seen and heard. She takes the time to research and find the right products for your skin. I feel like a lot of people will just recommend products just to sell them BUT not Bethany. Every product she recommends she educates you on and why it can help but she never pressures you into buying it. The product regimen she put me on has saved my skin, I couldn’t be happier. Sarah M is also amazing. I came to her originally to get my some of my lip filler dissolved from a different Medspa and the way she educated me on where and why she was dissolving built my trust in her but also the results were beautiful. She also did my liquid rhinoplasty and just wow!! She takes the time to listen to your concerns and will give you honest answers on if you need more or less filler or Botox. She truly cares about her clients and how she can help them become more confident without overdoing it. These wonderful ladies have never made me feel like a number or random client, they go above and beyond to make sure I have the best experience.

Always a great experience!

Thank you Totality Medispa:))) I am so happy that I finally found this place and the products I have been looking for. I have been using Obagi Nu Derm RX products prescribed by a doctor many years back from UAE and I never needed a prescription after that. I have been buying them every year when I travel . This year I couldn’t travel and I thought that Obagi FX would control my pigmentation but it didn’t work. My melasma is back and my skin started to look so dull with an uneven skin tone which is making me look ugly :((. Canada doesn’t sell RX system . If I want to buy the product online then I need a prescription and to find an online physician …in short very disappointed. A big thank you to Totality Medispa that I could purchase online without any difficulties and everything was so easy and I received my order. Prompt , efficient and great service . Thank you so much and I highly recommend them .